Our Commitment to Privacy
Your privacy is very important to us, and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used, and shared. This statement outlines our commitment, why we need to collect personal information, who we may share that information with, and how you may request access to and correct our personal information. This statement relates to the personal information we collect through the website.
What We Collect
The type of personal information we collect is dependent on the type of service or interaction you wish to receive. Personal information we collect may include your name, address, phone, and other contact details (fax, email, etc.), date of birth, gender, merchandise information (purchases, orders, etc.), and payment method. Sometimes we will also collect other personal information, such as where you shop or your interests, to improve our service and product offering. You may decide not to provide your personal information to us. However, if you do not provide it, we may not give you access to certain information, products, or services. We do not store your credit card details in any way and transmit them directly by you to our payment processing provider. We may also collect information about your online behavior and behavioral patterns when using our website, such as the time and date of your visit, the pages you viewed, and how you navigated to and through our website.
How We Collect It
The personal information we collect is generally supplied directly by you through our website. For example, the details you provide us when you place a book order, open an account, subscribe to our emails, join a mailing list, submit an inquiry, or provide feedback to us.
We also receive and store certain types of information through ‘Cookies’ when you interact with the website via the Internet. Cookies are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognize your browser and provide quicker and easier use of our website.
In addition, we may use third-party tracking and analytics software to measure and observe user behavior. This enables us to improve our website performance and your experience with us.
Why We Collect It
We collect personal information for several reasons, including to deliver, administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, and provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property, and safety of us, our customers and others, facilitate acquisitions and potential acquisitions of our business and assets and generally provide you with a premium customer experience.
As permitted by applicable law, you may have a right to access, rectify, and deletion of information collected about you and the right to oppose, for legitimate reasons, the processing of this information. To exercise these rights, please contact us using the contact details below. We request that you provide us with as much detail as you can about the particular information you seek to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access or to correct your personal information. If that is the case, we will give you our reasons for that decision. We decide not to update your personal information, you can request us to attach a statement of the update sought to the personal data.
We take reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete, and up-to-date.